Processor: Intel Core i7-2600 CPU 3.40Ghz 3.Video production software with advanced features for creating and editing video projects in various resolutions including 4K, 8K, RAW and DVD formats. One is my MAIN system and the other is a backup in the event of a system crash. "wait for an update" Which I did and it's current.Īt the moment I am using the systems "software" graphics and I am at a loss to how to fix this. They said the system is solid and there is a software issue with Adobe. I took both systems Intrex Computers, who have been building my editing systems for 10yrs. It does not matter if the content is 4K, 2K. (All software on the graphics card, Windows and Adobe are up to date as of this posting) The crazy part is I can edit in AE and PS with no isses or any of my other programs. Since June/July the computer reboots when I edit in Premiere or render in Encoder. I wasn't having these issues until I updated Premiere from version 2018, so I'm guessing that's the problem, but now I'm pretty deep into the project I'm currently editing and can't go back to 2018 without starting over again.Īny suggestions would be greatly appreciated. I have an Nvidia GTX 1080 GPU and had been using the most recent Creator Ready Driver (v419.67), but when I started experiencing the crashes I tried installing the most recent Game Ready Driver (v430.64, and then v430.86 today) to see if that would fix it, but no luck. At any rate, I'm unable to do anything else and have to hard reset. The fan(s) doesn't do this every time it crashes, but next time it happens I'll try and figure out which fan it is. Not sure if this is the GPU, CPU, or one or more of the case fans. The computer doesn't blue screen, both monitors just lose signal and I typically hear a fan or two inside the case crank up to a very high RPM.
I can sometimes work for 20 minutes or more before it crashes, other times it does it within the first few seconds after loading a project.
It seems to be completely random as to when it will happen. Has anyone else experienced their computer completely crashing after updating to Premiere Pro CC 2019? I think it's only occurring when opening or playing back 4K footage (in my case, from a Panasonic GH5 camera).
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